Job Description
Pearce Services, a CBRE subsidiary and leading provider of asset management solutions for mission-critical infrastructure across North America, is hiring an Experienced Critical Power Field Technician (UPS Field Engineer) based in Edison, NJ. You will deliver preventive maintenance, emergency service, commissioning support, and battery services on UPS systems, DC power systems, battery plants, PDUs, and static transfer switches in data centers, telecommunications facilities, healthcare facilities, and industrial sites. This role demands strong electrical troubleshooting capability, independent judgment, and a commitment to safety and customer service.
Responsibilities
- Perform preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, static transfer switches, inverters, and related critical power equipment
- Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices
- Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure
- Respond to emergency service calls and restore customer systems to operational status while maintaining safety and quality standards
- Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services
- Complete service reports, maintenance documentation, and customer communications accurately
- Mentor junior technicians and support field training by sharing troubleshooting techniques, safety practices, and technical knowledge
- Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements
- Support additional field service activities as business and customer needs evolve
Requirements
- Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure
- Experience with equipment from manufacturers such as Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms strongly preferred
- Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies
- Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
- Proficiency with multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools
- Demonstrated ability to independently troubleshoot and resolve complex electrical and electronic system failures
- Valid driver's license with an acceptable driving record and ability to meet company vehicle requirements
- Ability to lift, carry, push, and move equipment and materials weighing up to 100 pounds with or without assistance
- Ability to frequently stand, walk, bend, kneel, crouch, reach overhead, and work in confined or restricted-access areas
- Ability to work safely around energized electrical equipment and within mission-critical customer environments
- Ability to perform physically demanding work for extended periods while maintaining attention to detail and safety awareness
- Willingness and ability to travel throughout the assigned service territory, including overnight and multi-day travel as business needs require
- Willingness to participate in an on-call rotation and respond to customer emergencies when required
- Ability to obtain and maintain security clearance access to customer facilities, including data centers, telecommunications sites, healthcare facilities, industrial locations, and government installations
- Must pass pre-employment screening, including drug screening and background check, where applicable
- Military veterans with backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical specialties are encouraged to apply
Benefits
- Base pay range: $35–$50 USD per hour
- Performance and referral bonuses, production incentives, tool/equipment and fuel stipends
- Company vehicle, phone, laptop, or tablet, and all necessary tools and safety equipment provided
- Per diem for qualifying travel
- Health and life insurance, dental and vision coverage, flexible spending accounts, HSA option
- 401(k) retirement plan with employer match
- Paid vacation and paid holidays
- Tuition reimbursement and professional development training
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