Field Service Technician - Massachusetts, MA

Enphase Energy seeks a Field Service Technician for its Massachusetts, MA territory. The role provides on-site support to distribution and installation partners for PV and storage systems. Regular travel of up to 50 percent is required, including out-of-state trips, overnight stays, and assignments of up to two consecutive weeks.

Responsibilities

• Service Enphase PV and storage systems within the assigned territory.
• Coordinate site visits with the scheduling team and homeowners to align Enphase Customer Support with system owners.
• Perform onsite testing and diagnostics to evaluate system performance and identify issues.
• Work on rooftops and elevated structures on a regular basis.
• Complete solar maintenance reports and required documentation accurately and on time.
• Perform microinverter maintenance and update the Enlighten monitoring system to reflect changes.
• Use standard field tools including drills, levels, squares, tape measures, and ladders.
• Install and route conduit, copper piping, and flexible tubing; pull and manage wiring as needed.
• Participate in regular safety training and follow all company safety protocols.
• Maintain tool inventory according to company standards.
• Follow OSHA safety standards on all job sites.
• Train and mentor team members on installation techniques and best practices.
• Review system designs and develop job-specific bills of materials.
• Meet domestic travel requirements including valid identification for air travel.
• Perform other duties as assigned.

Requirements

• High school diploma or GED.
• 2+ years of experience in electrical installation and service.
• Valid state driver’s license with a clean driving record and insurability.
• Proficiency with computers and multiple applications, including Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to read and interpret plan sets.
• Commercial or residential electrical license.
• NABCEP certification.
• Ability to work outside regular business hours as needed.
• Ability to regularly lift and move up to 60 pounds of tools and equipment.
• Frequent use of hands to handle, grasp, and reach.
• Safe and effective operation of hand and power tools.
• Frequent standing, walking, climbing, balancing, stooping, kneeling, crouching, and crawling.
• Ascend and descend ladders as required.
• Work on rooftops, uneven surfaces, heights, and confined spaces.
• Work outdoors in various weather conditions and around electrical hazards.

Benefits

• Hourly rate range of $23 to $36, varying by experience, skills, and location.
• Eligibility for bonus, equity, and benefits, with final compensation determined by applicable laws and internal equity.