Solar Service Field Technician

This full-time hourly non-exempt Solar Service Field Technician role is located in Austin, TX with Freedom Solar Power and requires frequent regional travel. The position focuses on service and maintenance for residential solar, storage, and off-grid systems. Technicians report to the Service Operations Manager and handle dispatch calls, rooftop work, and administrative tasks tied to each service visit.

Responsibilities

• Respond to service calls from dispatch for customers with solar system issues
• Troubleshoot, diagnose, and repair solar, storage, and off-grid systems
• Remove, replace, or repair solar panels on roofs as needed
• Handle paperwork, timekeeping, and inventory processing for every service call
• Collect payment for services rendered and identify upsell opportunities in the field
• Complete the job disposition form after every service call
• Perform other duties as assigned by the Service Operations Manager

Requirements

• Prior solar installation experience
• OSHA 10 certification
• Valid driver's license and willingness to travel regionally and frequently
• Knowledge of local electrical codes and residential PV design and components
• Understanding of residential AC (microinverters) and DC (string and optimizer) PV systems
• Understanding of residential electrical systems
• Ability to withstand heights, climb ladders, and work outdoors in hot and cold conditions
• Ability to perform light lifting and carrying under 15 lbs, straight pulling, and simple grasping
• Ability to walk, stand, and sit for extended periods
• Ability to operate office equipment and motor vehicles with travel by car up to 10% of the time

Benefits

• Medical, dental, and vision insurance
• 100% company-sponsored short-term disability
• 401(k) employer matching
• Weekly pay dates
• 3 weeks PTO plus 3 sick days
• 12 paid holidays plus 1 floating holiday